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Credit Solutions - Customer Comments“She was very helpful, and very polite. She understood what I wanted, and explained everything perfectly. She was very nice to talk to." "Danielle, thank you for all your time in explaining how the payments were. You did a good job. I left you all 9's. Thank you." "That representative that I just talked to was Don I believe. He was fantastic. He answered all my questions. I was very, very pleased with his knowledge and the way things are going." "You helped me, and answered the questions about what I need to send in. You relaxed me when I said I got a letter from a creditor. That was very nice. I appreciate that. Thank you very much. Have a good day." "Thank you for your help today. I felt cared for, and that my problem wasn't just another number. You cared about me. Thank you. Keep up that type of attitude and you'll make a lot of people's lives easier as we go through this very hard and humbling thing in life. Keep up the good work. You were a blessing to me today. Thank you. Goodbye." "Thank you for being very thorough. You combined the call with my monthly follow up call so that you knew what was going on. I didn't have to call back to speak to someone else. You took care of it right away." "This is for the representative named Diana. I wanted to extend my appreciation to her. She was extremely helpful, very diligent, and helped me to resolve the problem I had with a law firm that has been calling me regarding the Target account. Thank you Diana for being very, very helpful in helping me to resolve the issue. Thank you for taking action." "You were absolutely wonderful. I was panicked when I got this letter. I really feel at ease. I wish I could talk to you every time I called in. Thank you so much. I really appreciate all your help." "Thank you so much for your customer service. I hope when I do call back next month for my follow up I get to speak with you or someone like yourself. I felt very comfortable. You handled all my questions very appropriately. Thank you so much." Andrew - Valencia, CA "Shemeka was kind, polite, very informative, and very prompt. I appreciate her service." "Don Ferguson is the one that handled all this for me on Friday. Today he referred me to customer care, and they were wonderful." "I was very satisfied with her. She answered all my questions and explained everything to me. I didn't know what was going on. I was very confused about everything. She was really good about answering my questions. Now I know how credit solutions works. No one told me about it before. I thought they were taking care of everything. I didn't know I had to build up a bank. She explained it all to me. I'm very satisfied with her. I thank her very much." "Thank you so much for your help. It was very helpful, and straightened out a bunch of things that were going on." "The representative tonight was as friendly and courteous as they all have been. You have a very friendly group of people working there. I do appreciate it. It's a difficult time right now. Thank you very much." "The representative I spoke with was very helpful and understanding. I recommend this representative get a promotion." "The representative was very knowledgeable and very professional. Keep up the good work. Thank you." "Carlos, I really appreciate the way you handled the call today. I look forward to you continuing what you said you would do. I believe it will be done. Thank you very much." "My service representative was very prompt, and took care of the problem right away. Hopefully we won't have any more creditors calling us." "Karen was the representative today and she was very helpful, understanding of everything, and went over and beyond to try and get me to the department to take care of the question I had. Thank you." "The second person I talked to handled it very well. I felt satisfied at the end of the call. I have no problem with Credit Solutions. I will recommend it to my friends and family. I am satisfied. I asked them to send me an e-mail confirming our conversation today. I'm checking my e-mail now to see if it's been done. I haven't received anything yet, but I think it should be coming." "Thank you Scott. You answered my questions. Have a great day. It's nice working with all of you there. Thank you." "Thank you. You were very efficient, and very knowledgeable. Have a wonderful weekend. Thank you so much." "Every time I call Credit Solutions, everybody has been very helpful. The gentleman that helped me this morning was very helpful, and very knowledgeable with my questions. He answered them very appropriately. I want to thank everybody there at Credit Solutions for their help. Thank you. Have a great day. Bye-bye." "I'm very happy to have had you. You had such a pleasant voice, and a very kind heart. That's the way people should be. Your mother should know you have a very nice, pleasant heart. Thank you very much. Have a nice day. Goodbye." "Thank you to Karen. She was very wonderful, and helped me out. I appreciate it. Thank you. Goodbye." "The person, Karen I believe, was awesome. She was very helpful. I could tell she was really concerned. She took the time to speak with me and go through all my options. I'd like to thank her for her time. I appreciate her very much. I hope I get to speak with her again." "Thank you very much. I will be sticking with Credit Solutions because of what you said. Thank you very much. God bless you." "The representative was truly awesome, and really cared about my problem. He took a personal interest in this, like it was a problem of his own." "The representative was very helpful today, and answered all the questions I had for him. He was able to help me without any problems. He appeared to be very knowledgeable in what he was doing. I was very pleased to talk to him. He answered my questions with confidence." "Thank you very much for helping me. Your knowledge was the key to convincing me to stay with this service. Thank you very much for your personalized service." "Nena was awesome. She helped me out totally. I love you guys. You guys are great." "Thank you so much. You were extremely helpful, and very courteous. You had all the answers I needed so quickly. Thank you so much. You've made me feel ever so much better. Hopefully we can get this taken care of very shortly. Thank you for your time, your knowledge, and your concern." "Thank you Frankie. I really appreciate you understanding my need today and resolving it so quickly. It makes a big difference in my life. Thank you." "This is Eric. We spoke around 11:30 today. Thank you for your quick and understanding knowledge of my situation. I appreciated that you spoke clearly. You handled the situation well. I feel much better. I know now what steps to take. Thank you very much. Have a great day." "Thank you. You did a great job of relieving my stress." "The lady who took care of me today was very pleasant. She listened to me, and explained everything. She was very polite. Overall, I was very pleased with her. In general, I've never had a problem with Credit Solutions and anyone I've spoke with. I'm very pleased. Thank you." "The representative that assisted me was very courteous. She was very knowledgeable about the job and the material."
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