January 5, 2022

Terms of Use

CC Credit Solutions LLC. Terms of Use

Last updated April 2021

This Website Terms of Use Agreement (“Website Terms”) is between you and CC Credit Solutions LLC., its past, present, or future parents, subsidiaries, affiliates, predecessors, assignees, successors, and their respective agents, employees, directors, officers, partners, and members (whether acting in their corporate or individual capacity) (“Credit Solutions,” “we” or “us”), with a principal place of business at 4444 Corona suite #127, Corpus Christi, Texas 78411. Notwithstanding any language in the Website Terms to the contrary, the Website Terms have the same effect as an agreement in writing and govern your use of this site and its content (the “Website”), your engagement of Credit Solutions’ services, your request that we contact you about its credit repair services, and/or your participation in Credit Solutions Text Message Program. Credit Solution’s “Text Message Program” includes sending text message(s) to Credit Solutions and/or receiving text message(s) from Credit Solutions.

BY USING THE WEBSITE, ENGAGING CREDIT SOLUTIONS SERVICES, REQUESTING THAT CREDIT SOLUTIONS CONTACT YOU ABOUT ITS CREDIT REPAIR SERVICES, AND/OR PARTICIPATING IN CREDIT SOLUTION’S BY TEXT MESSAGE, YOU SIGNIFY YOUR AGREEMENT TO THE WEBSITE TERMS.

Credit Solutions Privacy Policy applies to your use of Credit Solution’s website, all services provided by us, your request that we contact you about its credit repair services, and/or your participation in Credit Solution’s Text Message Program, and its terms are made a part of the Website Terms. BY USING CREDIT SOLUTION’S WEBSITE, ENGAGING CREDIT SOLUTION’S LEGAL SERVICES, REQUESTING THAT CREDIT SOLUTIONS CONTACT YOU ABOUT ITS CREDIT REPAIR SERVICES, AND/OR PARTICIPATING IN CREDIT SOLUTION’S TEXT MESSAGE PROGRAM, YOU AGREE TO ARBITRATE ALL CLAIMS BETWEEN YOU AND CREDIT SOLUTONS ON AN INDIVIDUAL BASIS ONLY AND NOT AS A PART OF ANY CLASS. A “CLAIM” IS ANY CASE, CONTROVERSY, DISPUTE, TORT, DISAGREEMENT, LAWSUIT, LEGAL ACTION, OR CLAIM NOW OR HEREAFTER PENDING BETWEEN YOU AND CREDIT SOLUTIONS, INCLUDING BUT NOT LIMITED TO ANY ALLEGED STATE OR FEDERAL STATUTORY VIOLATION, OR ANY DISPUTE OVER THE INTERPRETATION OF THE WEBSITE TERMS OR THE ARBITRABILITY OF ANY CLAIM PURSUANT TO THE WEBSITE TERMS. THIS AGREEMENT TO ARBITRATE GOVERNS ALL PAST, CURRENT AND PROSPECTIVE INTERACTIONS WITH CREDIT SOLUTIONS. YOU AGREE THAT YOU ARE WAIVING ALL RIGHTS TO: (A) A TRIAL BY JURY; CLASS ACTION LAW SUIT OR CLASS ACTION ARBITRATION; AND (C) BRING AN ACTION AGAINST CREDIT SOLUIONS IN A COURT OF LAW.    

About The Website Terms

The Website is a service made available by Credit Solutions. If you do not agree to the Website Terms, you may not use the Website. We may modify the Website Terms at any time. If you do not agree to the changes, you must discontinue using the Website, discontinue using Credit Solution’s services, rescind your request that Credit Solutions contact you about its credit repair services, and/or discontinue your participation in Credit Solution’s text messages before the changes take effect. Your continued use of the Website, use of Credit Solution’s services, request that Credit Solutions contact you about its credit repair services, and/or participation in Credit Solution’s text messages after any such changes take effect constitutes your acceptance to such changes. Each time you visit or log in to the Website, continue using Credit Solution’s services, continue your request that Credit Solutions contact you about its credit repair services, and/or participate in Credit Solution’s text messages, you reaffirm your acceptance of the Website Terms. You are responsible for regularly reviewing the Website Terms, by clicking on the “Terms of Use” link at https://creditsolutons.com. The Website Terms may be supplemented by additional terms and conditions applicable to privacy, specific areas of this Website, or to where particular content or transactions are posted in particular areas of the Website and, together with the Website Terms, govern your use of those areas, content, or transactions.

About the Website

The Website gives users information about Credit Solution’s credit repair services, general educational and informational resources about credit, and the ability to sign up for and engage Credit Solution’s services.

Engagement of Credit Solution’s Services

You are not required to engage Credit Solution’s services in order to visit and read material on the Website; however, you will need to engage Credit Solution’s services if you want it to assist you in your efforts to improve your credit reports and rating. If you engage Credit Solutions, you agree to provide accurate and complete information. You must be legally capable to enter into contracts. It is your responsibility to make any updates to your sign-up information. Each engagement is for a single person only. We do not permit any other person to engage Credit Solution’s services on behalf of another unless you have an appropriate Power of Attorney. You are responsible for preventing such unauthorized use. If you believe there has been unauthorized use, you should notify CC Credit Solutions immediately by emailing customerservice@creditsolutions.com.

Client Dashboard

Should you choose to engage Credit Solution’s services, you will enter into a separate written agreement with Credit Solutions. Each legal file we create in conjunction with this separate written agreement is called a “ Client File .” Your Client File will continue to be subject to the agreements otherwise governing them, except where so noted in the related agreement. Each Client Agreement will be subject to the following: Limited Power of Attorney, and correspondence on your behalf to improve your credit reports and rating.

Access to Client Files

You authorize Credit Solutions to provide access to your Client File) through its online services. You may access your Client File at https://www.secureclientaccess.com (the “Client Website”) to obtain account payment information, a sequential docket of services provided and notes made to the file, credit report information received from you by Credit Solutions and input into your file, your disputing instructions, and other information. To access a Client File through the online service you must have a password and the required hardware and software. Subject to the terms of this agreement and any separate written agreement(s), you will generally be able to access your Client File through the Client Website seven days a week, 24 hours a day. Client File information is posted to the file at the time work is completed on the Client File.

At certain times, the online services may not be available due to system maintenance or circumstances beyond our control. During these times, you may call Credit Solutions at (866) 991-1113 or send an E-mail to cusotmerservice@creditsolutions.com to obtain information about your Client File.

Ownership

The Website contains information, content or advertisements text, photographs, designs, graphics, images, sound and video recordings, animation and other materials and effects (collectively, the “Content”) that are protected by copyrights, trademarks, service marks, trade dress, patents or other intellectual or proprietary rights owned by Credit Solutions or other third parties. All trademarks and copyrighted information contained on the Website are the property of their respective owners. Further, Credit Solutions retains all rights (including intellectual property rights), title and interest in the Website, technology, and all underlying technology and data including any enhancements, software, applications and improvements related to the Website (the “Technology”)(the terms Content and Technology collectively will be referred to as the “Materials”). You may not remove from any electronic or printed copy any copyright, trademark, or other proprietary notice.

Use of Website and Materials

Credit Solutions provides the Website and the Materials for your individual, non-commercial use and solely for the purpose of carrying out individual transactions with the Website. Any other use of the Website or the Materials is strictly prohibited. You may not, either directly or indirectly:

Any permitted use of the Website does not extend to using the Website or Materials for any illegal purpose, or to transmit to or through the Website or to or through any service any illegal, harmful, threatening, defamatory, obscene, hateful, pornographic or other objectionable material of any kind, or to interfere with, abuse or otherwise violate the legal rights of any third party using the Website or Materials.

Without limiting other remedies, we may limit, suspend, or terminate our service and user accounts, prohibit access to our website, remove hosted content, and take technical and legal steps to keep users off the Website if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter or spirit of our policies. We also reserve the right to cancel unconfirmed accounts.

License

By using the Website, uploading content to or submitting any materials for use on the Website, you grant (or warrant that the owner of such rights has expressly granted) Credit Solutions a perpetual, royalty-free, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from and distribute such materials and/or information generated through use of the Website or incorporate such materials and/or information generated through use of the Website into any form, medium, or technology now known or later developed throughout the universe. We need these rights to host and display your content.

Anonymous, aggregate information that does not contain personally identifiable information, comprising account information, or other available data that is collected through your use of the Website, may be used or licensed by Credit Solutions for various purposes including but not limited to conducting certain analytical research, performance tracking, benchmarking, helping to improve products and services and to assist in troubleshooting and technical support.

Automated Activity

The Website may use robot exclusion methods, which include robots.txt files and HTML meta tags, which expressly allow and/or exclude specified automated programs from accessing certain portions of the Website. Much of the information on the Website is updated on a real time basis and is proprietary or is licensed to Credit Solutions by our users or third parties. You agree that you will not use any robot, spider, scraper or other automated means to access the Website for any purpose, including but not limited to performing “offline” searches and mirroring, without our express written permission as indicated in the then current robots.txt file or HTML meta tags on the Website. Additionally, you agree that you will not

Representations

You represent and warrant to us that (a) you are legally capable to enter into contracts, (b) you are providing us at all times true, accurate and up to date information about yourself, (c) you will comply at all times with the Website Terms and applicable law and (d) your use of the Website and any transactions that you make with us will not violate the rights of any third party.

Credit Solution’s services and Website, the underlying information, software and technology are subject to U.S. export controls. None of the Website services or content may be downloaded, or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, North Korea, Iran, Sudan, Syria or any other country subject to U.S. sanctions applicable to the export or re-export of goods, (ii) to anyone on the U.S. Treasury Department’s List of Specially Designated Nationals and Blocked Persons List, or the U.S. Commerce Department’s Denied Persons List, Unverified List, Entity List or Nonproliferation Sanctions List. By using Credit Solution’s services and Website, you agree to the foregoing and you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list, and that you acknowledge you are responsible to obtain any necessary U.S. government authorization to ensure compliance with U.S. law.

Warranty and Liability

Credit Solutions makes no representations regarding the availability and performance of its Website. You hereby acknowledge that any use of the Website and reliance upon any Materials shall be at your sole risk and that Credit Solutions shall not be liable for any loss of data, lost profits or any other damages or losses resulting from such use.

THE WEBSITE AND MATERIALS ARE PROVIDED BY CREDIT SOLUTIONS ON AN “AS IS” BASIS AND AS AVAILABLE, WITHOUT ANY WARRANTY OR REPRESENTATION OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE. CREDIT SOLUTIONS EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, ACCURACY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND THE IMPLIED CONDITIONS OF SATISFACTORY QUALITY AND ACCEPTANCE AS WELL AS ANY LOCAL JURISDICTIONAL ANALOGUES TO THE ABOVE AND OTHER IMPLIED OR STATUTORY WARRANTIES. WE MAKE NO REPRESENTATIONS THAT THE WEBSITE OR MATERIALS WILL MEET YOUR REQUIREMENTS, OR THE RESULTS THAT YOU MAY GAIN FROM YOUR USE OF THE WEBSITE.

CREDIT SOLUTIONS DOES NOT GUARANTEE THAT ANY CONTENT, INFORMATION, SOFTWARE OR OTHER MATERIAL ACCESSIBLE THROUGH THE WEBSITE WILL BE FREE OF VIRUSES, “WORMS”, “TROJAN HORSES”, OR THEIR HARMFUL COMPONENTS. CREDIT SOLUTION’S ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO THE USE OF ANY SERVICES PROVIDED BY CREDIT SOLUTIONS SHALL BE CANCELLATION OF YOUR ACCOUNT.